Terms Of Service

Last updated: November 13, 2026

Norvik is a brand operated by Dobar Holdings LLC (“Norvik,” “we,” “us” or “our”), Casper, Wyoming, United States. These Terms of Service (“Terms”) apply when you use https://trynorvik.com (the “Site”) or buy products from us. By using the Site or placing an order, you agree to these Terms. If you don’t agree, please don’t use the Site.

These Terms don’t limit any rights you have under applicable consumer protection laws. If these Terms conflict with those laws, the laws apply.

1. Who Can Order

We currently sell to customers in the United States. You must be at least 18, or the age of majority in your state, to place an order. By using the Site, you confirm that the information you give us is accurate and complete.

2. Our Products

Norvik sells kitchen products, including handheld vacuum sealers and reusable vacuum bags. We try to show colors, sizes and details accurately, but colors can look slightly different on your screen. Products may sell out or change without notice. This doesn’t affect your right to receive a product that matches its description.

3. Orders and Prices

  • Prices are shown in US dollars and may change at any time. The price at checkout is the price you pay.
  • Placing an order is an offer to buy. We accept it when we send you a shipping confirmation.
  • We may decline or cancel an order in the case of an obvious pricing error, suspected fraud or a product being unavailable. If we cancel after you’ve paid, you’ll get a full refund.
  • You’re responsible for entering correct billing and shipping details.

4. Taxes

Applicable US sales tax is calculated from your shipping address and added at checkout.

5. Payment

Payments are handled by secure, PCI-compliant third-party payment providers. By submitting your payment details, you authorize us or our payment provider to charge the full order total, including taxes, to your chosen payment method.

6. Shipping and Delivery

Shipping is free and tracked on every US order. Delivery times shown at checkout are estimates. If your order is significantly delayed, lost or arrives damaged, contact us and we’ll send a replacement or issue a full refund. Ownership and risk of loss pass to you when the product is delivered. Full details are in our Shipping Policy.

7. Cancellations, Returns and Refunds

  • Cancelling: You can cancel within 1 hour of ordering. After that, your order may already be on its way, but you can still return it once it arrives.
  • 60-day money-back guarantee: You have 60 days from delivery to request a return, for any reason.
  • How to return: Email info@trynorvik.com with your order number and the reason. We’ll send instructions and the return address.
  • Refunds: Approved refunds are processed within 10 business days of receiving your return, to your original payment method.
  • Return shipping: The customer pays for change-of-mind returns. We pay if the item is faulty, damaged or incorrect.

Full details are in our Refund Policy.

8. 2-Year Warranty

Our vacuum sealers come with a 2-year warranty against manufacturing defects. If your sealer stops working because of a defect within 2 years of delivery, we’ll replace it at no cost, including shipping.

The warranty doesn’t cover:

  • Damage from misuse, accidents, drops or liquid getting into the device
  • Normal wear and tear, including wear on the reusable bags
  • Improper charging, cleaning or storage
  • Use that goes against the product instructions
  • Unauthorized repairs or modifications

To make a claim, email info@trynorvik.com with your order number, a short description of the issue and photos or a video. The warranty is in addition to your rights under consumer law, not instead of them.

To the extent permitted by law, and except as stated above, products are provided without other express or implied warranties, including implied warranties of merchantability and fitness for a particular purpose. Some states don’t allow these exclusions, so they may not apply to you.

9. Safe Use and Food Safety

Please read and follow the instructions included with your product.

  • Vacuum sealing is not a replacement for refrigeration or freezing. Perishable food must still be refrigerated or frozen after sealing. Follow USDA food-safety guidelines for storing meat, fish, dairy and produce.
  • Don’t store vacuum-sealed perishable food at room temperature.
  • Charge the device only with a suitable USB-C cable and power source. Keep it away from water, heat and children.

To the extent permitted by law, we’re not responsible for injury, illness, property damage or loss caused by misuse, improper food storage or failure to follow instructions.

10. Limitation of Liability

To the fullest extent permitted by law, Dobar Holdings LLC and its owners, employees and agents are not liable for any indirect, incidental, special or punitive damages arising from your use of the Site or our products. Our total liability for any claim related to these Terms or your purchase is limited to the amount you paid for the product involved.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited under applicable law.

11. Intellectual Property

Everything on the Site, including the Norvik name, logo, product designs, images, videos and text, belongs to Dobar Holdings LLC or its licensors and is protected by copyright, trademark and other laws. You may not copy, reproduce, distribute or create derivative works from it without our written permission.

12. Acceptable Use

You agree not to:

  • Use the Site for anything unlawful
  • Try to gain unauthorized access to the Site or its systems
  • Interfere with how the Site works
  • Submit false or fraudulent information
  • Use the Site to harass or harm others

13. Third-Party Services

The Site may link to or use third-party services, such as payment providers and shipping carriers. We aren’t responsible for their content or practices. Your use of them is governed by their own terms.

14. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal information.

15. Indemnification

To the extent permitted by law, you agree to indemnify Dobar Holdings LLC and its owners, employees and agents against claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or unlawful use of the Site. This doesn’t apply to anything caused by our own breach or negligence.

16. Governing Law and Disputes

If you have a problem, please contact us first at info@trynorvik.com. Most issues can be solved quickly and directly.

These Terms are governed by the laws of the State of Wyoming. Any dispute will be handled in the state or federal courts in Wyoming, unless the law of your state gives you the right to bring the claim where you live.

17. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date shows the latest version. The Terms in effect when you place an order apply to that order.

18. Severability

If any part of these Terms is found unenforceable, the rest stays in effect.

19. Entire Agreement

These Terms, together with our Refund Policy, Shipping Policy and Privacy Policy, are the entire agreement between you and Dobar Holdings LLC about your use of the Site and purchases from us.

20. Contact

Dobar Holdings LLC (operating as Norvik)
312 W 2nd St PMB A2299
Casper, Wyoming 82601-2412
United States
Email: info@trynorvik.com
Website: https://trynorvik.com

Thank you for choosing Norvik.