Privacy Policy

Last updated: November 13, 2026

Norvik is a brand operated by Dobar Holdings LLC (“Norvik,” “we,” “us” or “our”). Your privacy matters to us. This policy explains what information we collect when you visit https://trynorvik.com or buy from us, how we use it, who we share it with and what choices you have.

1. What We Collect

  • Contact and order details: your name, shipping and billing address, email and phone number when you order or contact us.
  • Payment details: handled by secure, PCI-compliant payment providers. We never see or store your full card number.
  • Device and browsing data: your IP address, device and browser type, the pages you visit and how you use the Site, collected through cookies, pixels and similar tools.
  • Support information: your order history, return and warranty requests, and messages you send our team, including any photos or videos of a product issue.

Some of this comes directly from you, some is collected automatically when you use the Site, and some comes from partners such as payment processors and advertising platforms. We need your name, address, email and payment details to fulfill an order. Everything else is optional.

2. How We Use It

We use your information to:

  • Process, ship and deliver your orders
  • Send order confirmations and shipping updates
  • Handle returns, refunds, warranty claims and support requests
  • Send marketing emails such as offers, tips and recipes, where the law allows. You can unsubscribe at any time using the link in every email.
  • Show you relevant ads and measure how well they work
  • Improve the Site, our products and your shopping experience
  • Prevent fraud and keep the Site secure
  • Meet tax, accounting and other legal requirements

We don’t use your information for automated decisions that have legal or similarly significant effects on you.

3. Who We Share It With

We share information only when needed:

  • Service providers who help us run the business: our e-commerce platform and hosting, payment processors, shipping carriers, email and SMS tools, customer support software, analytics providers and advertising platforms. They may use your information only to provide services to us.
  • Legal reasons: when required by law, court order or government request, or to protect our rights.
  • Business transfers: if Norvik or Dobar Holdings LLC is sold or merged, your information may move to the new owner under this policy.

We don’t sell your personal information for money. However, some state laws, including California’s CCPA/CPRA, count certain advertising data transfers (for example through ad pixels and cookies) as a “sale” or “sharing.” You can opt out as described in Section 6.

4. How Long We Keep It

  • Order and payment records: as long as needed for tax and legal purposes, generally up to 7 years
  • Support and warranty records: while your warranty or request is active, plus any period required by law
  • Marketing data: until you unsubscribe or ask us to delete it
  • Cookie data: for the life of the cookie, or as set in your cookie preferences

When we no longer need information, we delete it securely or anonymize it.

5. Cookies and Tracking

We use cookies, pixels and similar technologies to:

  • Make the Site work (essential cookies)
  • Understand traffic and how visitors use the Site
  • Personalize content and offers
  • Show you ads on other platforms and measure their results

You can manage cookies through our cookie banner (where shown) or your browser settings. You can also opt out of targeted advertising as described in Section 6.

6. Your Privacy Rights

Depending on your state, you may have the right to:

  • Know what personal information we hold about you and how we use it
  • Get a copy of your information in a portable format
  • Correct inaccurate information
  • Delete your information
  • Opt out of the “sale” or “sharing” of your information and of targeted advertising
  • Withdraw consent you’ve given
  • Not be treated differently for using these rights

These rights apply to residents of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon and other states with consumer privacy laws. California residents may also ask which categories of information we collect, where it comes from, why we collect it and which categories of third parties we share it with, and may use an authorized agent to make a request. Nevada residents may opt out of the sale of certain information.

To make a request, email info@trynorvik.com. We’ll verify your identity and respond within the time your state’s law requires, which is 45 days in California.

7. Security

We use reasonable technical, administrative and physical safeguards to protect your information. No method of sending or storing data online is 100% secure, so we can’t guarantee absolute security. If a breach is likely to put you at risk, we’ll notify you and the authorities as the law requires.

8. Children

The Site is not intended for children under 16, and we don’t knowingly collect their information. We comply with the Children’s Online Privacy Protection Act (COPPA) for children under 13. If we learn that we’ve collected a child’s information, we’ll delete it. If you believe a child has shared information with us, please contact us.

9. Do Not Track

Some browsers send “Do Not Track” signals. There’s no common standard for handling them, so we don’t currently respond to them. We do honor the opt-out requests and cookie choices described above.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date shows the latest version. If we make significant changes, we’ll let you know by email or with a notice on the Site.

11. Governing Law

This policy is governed by the laws of the State of Wyoming. Where your state’s privacy law gives you more protection, that law applies.

12. Contact Us

Questions, requests or complaints about privacy:

Privacy Officer, Dobar Holdings LLC (operating as Norvik)
312 W 2nd St PMB A2299
Casper, Wyoming 82601-2412
United States
Email: info@trynorvik.com
Website: https://trynorvik.com

Thank you for trusting Norvik.